I experienced a bit of déjà vu on Wednesday: I pushed through one of the enormous glass doors of the Geneva Apple store, weaved my way through the sea of eager customers trying out the latest Macs and made my way to the left side of the room where I knew I would find the iPad-wielding employee that essentially serves as the bouncer for the Genius Bar. As far as I could remember, I had not set foot in the store since the several-week debacle over my MacBook shortly after moving to Geneva, during which I helplessly relied on my husband to communicate on my behalf. But this time, I reminded myself, things were different. I took a deep breath and approached the smiling bouncer.  Continue reading →